Our refund policy is all final sales. Unfortunately, we cannot offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging. Several types of goods are exempt from return. Perishable items such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary, hazardous materials, or flammable liquids or gases.
To complete your return, we need a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return has been received and inspected, we will send you an email to let you know that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at firstname.lastname@example.org and send your item to 5645 90e Rue, Saint-Georges, Quebec G5Y5C2.
Our products are shipped within 2-3 days by the following carriers: Canada Post. To return your product, you must mail your product to 5645 90e Rue, Saint-Georges, Quebec G5Y5C2. You will be responsible for paying your own shipping costs for returning your item. Shipping charges are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund. Depending on where you live, the time it takes for your exchanged product to reach you may vary. If you are shipping an item over $ 50, you should consider using a tracked shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.